Customer First
—— Customers are food and clothing parents
Respect others and maintain the image of the enterprise at any time and anywhere
Smile in the face of complaints and grievances, and actively solve problems for customers at work
In the process of communicating with customers, even if it is not their own responsibility, they should not shirk responsibility.
Consider the problem from the customer's standpoint, adhere to the principle, and ultimately achieve customer and company satisfaction.
Have a sense of advanced service, prevent trouble in the future.
Sincerity
—— Honesty and integrity, honesty and integrity in words and deeds, as in appearance
Through the correct channels and processes, we can express our views accurately, and at the same time, we can put forward corresponding suggestions, which are frank and taboo.
Do not disseminate unconfirmed information, talk about things and people irresponsibly behind their backs, and be able to guide them positively. For any opinions and feedback, "change it, or encourage it."
Be brave to admit mistakes, take responsibility and correct them in time
Correctly and effectively stop dishonest acts that damage the interests of the company.